Frequently Asked Questions
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COMMUNITY AMENITIES & FEATURES
Wesley St. James Apartment Homes offers a resort-style amenity package designed for an active lifestyle, including:
• Glistening Pool for Sun-Soaked Afternoons
• State-Of-The-Art Gym
• Vibrant Community Clubhouse
• Picturesque Walking Trail
• Dual-sport Tennis & Pickleball Courts
•Tail-Wagging Off-Leash Dog ParkThe pool and deck are open daily from 9:30 AM to 9:30 PM.
The gym is a controlled-access facility open daily from 7:00 AM to 10:00 PM. Equipment includes rowing machines, SkiErg machines, a leg curl machine, multi-station resistance training equipment, and a full set of dumbbell free weights, everything needed for a complete HIIT workout.
Yes. The community features a dedicated, on-site dog park for residents and their pets. Additionally, a public park is located within one mile of the property.
PARKING, APPLIANCES & IN-UNIT FEATURES
Yes. Open parking is available on a first-come, first-served basis at no additional charge.
Yes. Every home includes washer/dryer connections in their own dedicated laundry room, allowing residents to install their own full-size washer and dryer.
All units come standard with a refrigerator, oven, and dishwasher. Select units also include a microwave. Residents are responsible for replacing light bulbs as needed after move-in, as all lights are confirmed working at the time of move-in.
PET POLICY
Yes. Wesley St. James Apartment Homes welcomes pets and offers an on-site dog park for your furry family members.
Pet owners pay a one-time refundable pet deposit of $200 (refundable based on damage at move-out) plus a one-time non-refundable pet fee of $200. There is no monthly pet rent.
Yes. The following breeds are not permitted due to community insurance and safety policies: Rottweiler, Chow Chow, Presa Canario, Doberman, Akita, and Pit Bull (including American Staffordshire Terrier, Staffordshire Bull Terrier, and Bull Terrier). Please contact the leasing office with questions about specific mixed breeds.
LEASING, APPLICATIONS & MOVE-IN
Applying is fast and simple. Submit your application online for a $35 application fee. Applications are typically processed within 24–48 hours. Tours are free, walk-ins are welcome, and appointments are prioritized.
Up-front costs include a refundable security deposit determined by your credit/FICO score, plus applicable leasing specials that vary. Before moving in, you will need to pay one full month of rent, which includes your base rent, monthly fees, and any one-time fees. The following month, your account will display the prorated rent, which are the days you lived in the apartment during your move-in month. Contact the leasing office directly for current move-in specials and a full breakdown of first-month costs.
The minimum lease term is 6 months. Longer-term leases are also available.
No. Apartments are unfurnished. Residents provide their own furniture and décor.
Subleasing is strictly prohibited. However, you may add a roommate at any point during your lease term. All added roommates must be approved by management and meet the community's qualification criteria.
To terminate your lease early, you must provide 60 days written notice plus pay one month's rent as a termination fee. This is outlined in your residential lease contract.
We’re thrilled to tell you that we offer flexibility with our qualifications. We review credit and rental history through a third party screening program. Depending on your credit profile, approval may include conditions such as an additional deposit prior to move-in. Our team’s job is to get you into your dream home!
RENT, UTILITIES & PAYMENTS
Rent is due on the 1st of each month. Payments are made through the RentCafe Resident Portal, which also supports automatic recurring payments for convenience.
No. Utilities are not included in rent. The community is all-electric. Residents must establish an electric account active by their lease start date. Each apartment has its own individual water meter, so residents are billed directly for their water usage.
AT&T and AT&T Fiber are available at the community.
Yes. The community requires participation in Protect the Apartment (PTA),a liability waiver program, at minimum the Entry Level, which also requires accompanying renters insurance. If you enroll in the Gold or Silver PTA levels, standalone renters insurance is recommended but not required. Visit ProtectTheApartment.com to learn more and compare plan options.
Yes. Refer a friend who signs a lease and receive $200 off your rent. Ask the leasing team for full details on the resident referral program.
No. A new security deposit is required for each apartment community. Transfer fees and advance notice requirements also apply. Contact the leasing office for specific transfer guidelines.
Yes we do! We offer a Flexible Payment Plan (FPP) available for residents after 90 days of residency and great payment history. Ask your personal leasing consultant for more information!
PEST CONTROL, TRASH & PACKAGES
Pest control visits the property once per week. To schedule your unit for treatment, submit a work order through the Resident Portal. Pest control service is complimentary and available unlimited times through the portal.
The property has a trash compactor located near the front of the leasing office. All trash must be placed in the compactor. Please break down all cardboard boxes before disposal. Furniture and large bulk items are not permitted in the compactor.
Packages are delivered directly to your apartment front door! Any USPS mail will be delivered and secured into your personal mailbox.
LOCATION, NEIGHBORHOOD & SCHOOLS
Wesley St. James Apartment Homes is conveniently located near Roswell Road in the Sandy Springs/North Atlanta area. From GA-400, take Exit 6 (Northridge). From I-285, take Exit 25 (Roswell Road). The nearest cross street is Roswell Road.
The community is zoned for Woodland Elementary School, Sandy Springs Middle School, and North Springs High School.
MARTA public transit service is accessible near the property, providing bus and rail connections throughout the Atlanta metropolitan area.
Residents have easy access to Publix supermarket and Perimeter Mall for shopping and dining. Multiple Starbucks locations and local coffee shops are situated just around the corner from the community.
TOURS, OFFICE ACCESS & MANAGEMENT
Tours are completely free. You can book an appointment online or simply walk in. Walk-ins are always welcome, though appointments receive priority scheduling. The leasing staff and community manager are available during business hours and happy to answer questions in person.
The leasing office is open during standard business hours. You are welcome to drop in anytime to meet with your leasing consultant or community manager. For after-hours maintenance emergencies, use the dedicated emergency maintenance line.
MAINTENANCE & REPAIRS
Yes. Wesley St. James Apartment Homes provides a dedicated on-site Emergency Maintenance Team available 24 hours a day, 7 days a week, 365 days a year, including weekends and holidays. Residents never face an urgent repair situation without support.
The fastest way to request repairs is through the Wesley St. James Resident Portal, where you can submit a work order online at any time. For non-emergency issues, our team responds within 24–48 hours. If the repair cannot be completed in that window, the Community Manager will personally contact you with a status update. For emergencies during business hours, call the leasing office directly. For after-hours emergencies, use our dedicated maintenance emergency line.
The following situations are treated as immediate after-hours emergencies:
• Active flooding from a sprinkler line, domestic water line, or sewer
• A flooding hot water heater
• Complete loss of electrical power (not due to non-payment)
• Fire in a unit or building
• Gas leak
• A door that cannot be secured
• No functioning toilet when the unit has only one bathroom
The following are not emergencies and will be addressed within 24 hours: no A/C or heat, jammed garbage disposal, lockouts (residents must call a locksmith unless the lock is malfunctioning), no hot water, trap leaks under sinks, non-working appliances (dishwasher, washer/dryer, stove), clogged tubs or sinks (unless overflowing).No, you are not required to be present. When submitting your work order through the Resident Portal, use the "Access Notes" field to leave instructions for the technician — for example, noting that you have a pet secured in a room, requesting a call before entry, or any other preference.
If you are locked out during office hours, visit the leasing office with a valid photo ID and our team will assist you promptly. Outside of office hours, please contact a local licensed locksmith, as lock-out assistance is not covered by the after-hours emergency line unless the lock mechanism itself is broken or malfunctioning.
Residents are welcome to personalize their home. However, significant modifications, such as repainting walls or making large holes, must be restored to original condition prior to move-out. Any unremedied damage beyond normal wear and tear will be assessed at the time of move-out and charged accordingly.
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Testimonials
I have lived here comfortably going on two years now. The maintenance staff definitely makes it the best place to live! They respond right away and they are very kind.
- Ali P
This property is very well maintained! I was a property manager for years and am impressed with the staff’s ability to maintain the landscaping, exterior of the buildings. Pool is a big and comfortable area. Gated community is a big plus. The respond to residents interior request and keeping the breezeways clean.
- Debbie Uhlar
Recently moved into Wesley St. James with the help of Jake in the leasing office. He was really helpful and answered all of my questions. Very professional and made the process easy. Thanks again Jake.
- Josefina Faúndez Hormazabal
The process of applying and moving to this community was an excellent experience due to Nadia’s exemptional customer service skills. She kept in contact and took the time to explain everything that was needed to be done step by step and was very helpful when we had enquies.
- Imran Rawashdeh
We really love this place.It's nice and quite here,friendly neighbors.The first day we got here,lady from the office Nadia Baker helped us a lot,she almost did everything for us,she is an amazing woman and a 5 star worker,I will definitely recommend this place to others!!!!
- Pavel Putina
The apartments are very spacious & maintained well. The staff is very nice & helpful handling any maintenance issues promptly. The pool area is very nice & relaxing plus there is a new wotkout area as well as an entertainment area with a pool table, indoor shuffleboard table, TVs & comfortable furnishing. This is one of the best apartment complexes I've personally lived in & it's very good for our family while we sell our home in SC & find a new home in the Atlanta-Sandy Springs area.
- Nathan Gee
I had lived in the community for less than one year but my time that I lived in the community was a good experience. I lived in a fairly quiet building on the top floor and never had any issues with the management company. Nadia helped me sign up and also helped me when I moved out and the whole process was very smooth. James is also a very friendly and helpful property manager. I would recommend this apartment to others that are looking for a safe and quiet apartment complex in the area. I
- Natasha Ferrante
I have enjoyed living here. I just renewed for 6 months after living here a year. I love it here I have no problems they take care of maintenance requests promptly. The apartments are well maintained. They have high expectations for the residents to keep the apartment as well maintained as they do if you do that you will love living here. I like my neighbors they are respectful of the quiet environment and kind. Nadia, my leasing consultant, is awesome has taken great care of me during the proc
- Sarah P
It's really a good apartment by all means. Leasing center officials are really good.maintenance is really fast.we felt like our own home.since we had to move out of town, we left Wesley.but will surely come back and stay here. It's near to exit 6,dds,Walmart,Costco and publix is just 1 mile away. Recent trial walk is really good.
- Sathish Babu K R
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